Today we're introducing a brand new tool to help you identify how your customers are using the apps. If you are managing multiple accounts and want to monitor usage you can use this new user logging feature. The user logging feature allows you to monitor every...
We have another BIG product update for you. If you haven't already read the previous web timeline update, read this first. Now that we have launched our next generation Web Timeline, we've started to introduce some MORE really cool features. The very first big feature...
You're probably wondering what we've been up to the past few months. Well, we've got something huge to show you. We've been very busy focused on a big feature we call "Searchability". The "Searchability" feature is all about helping you find something as quick as...
Up to this point all email notifications were text based. Today we are releasing a new type of event. Starting today we've made several enhancements: HTML notifications - no more ugly text based alerts The subject is now called an "Analytic Event". We define an...
Since the start, Camcloud always offered continuous recording and motion recording (often called event triggers) with all camera types. The exception to that was the Hanwha plug and play cameras. Until now. Previously the only way to get Hanwha to support motion recording was through port...
Camcloud is now leveraging the latest motion detection application from Axis called Video Motion Detection 4 (VMD4). Any firmware 6.50 or greater can take advantage of the advanced capabilities from these Axis cameras. Details of VMD4 can be found on the Axis site. Using VMD4 allows...
Wait, what? Didn't Camcloud always support Wisenet Q-series? Technically yes however Hanwha Techwin has introduced a new low cost line that has the Hanwha Open Platform Application support. That means Camcloud can add full plug and play support for this new line of cameras. Here's what...
In our latest release for Hosted Cloud Video for reseller partners and customers, we've introduced a new feature to adjust your camera video settings. Previously we provided a "Quality" feature that allowed you to set the resolution on the camera. However that locked a number...
Setting up local video storage for your IP camera is a very common requirement, even if you are using cloud storage as the primary storage for your IP camera, many customers will still want to have redundant, local storage in case there is an Internet...
As a follow-up to our previous Admin Portal feature update , we’ve shipped further enhancements to the Admin Portal to make it easier for partners to get the data they need. Here’s a recap: New menu items are available, Manage Accounts (formerly Manage Customers), Manage Cameras...
We have recently made some significant updates to the Admin Portal that are part of a larger set of improvements we will be rolling out in the coming months. If you are using the Admin Portal to manage your customer accounts, please read this post...
Here at Camcloud the topic of port forwarding your IP camera comes up often. I thought it was time we refreshed some tips and tricks I use to setup port forwarding. In order to view your camera outside your local network you need to port...
